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Cash Management Services Representative

Job Locations CA-ON-Toronto
Requisition ID
2024-46928
Employee Type
Full Time-Regular
Category
Customer Service Center and Service Operations / Customer Experience
Location Detail
Hybrid (Remote/On Site)

Overview

Why GM Financial?

 

 GM Financial is the wholly owned captive finance subsidiary of General Motors.  We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

 

At GM Financial, we are looking for people who want to embark on an exciting career journey.  Our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging.  Here we do more than work — we thrive.

 

Our Purpose: We pioneer the innovations that move and connect people to what matters

Responsibilities

About this role:

  • Provides accounts receivable support to various departments within the company through daily maintenance of client leases.
  • Preparation and application of incoming payments for deposit.
  • Process account terminations.
  • Process Customer/Dealer refunds.
  • Routine maintenance transactions.

Qualifications

What makes you a dream candidate?

 

  • You are familiar with the application of customer/dealer payments.
  • You will perform all account transactions with a high degree of accuracy.
  • You have strong analytical skills to review and validate a customer account prior to termination and/or refund processing.
  • You’re collaborative; working with various internal teams providing support to resolve account inquiries.
  • You recognize the importance of safeguarding company and customer confidential information.
  • Provide clear and accurate record keeping.
  • Ability to be flexible and able to prioritize to meet competing demands.
  • Being adaptable and willing to take on additional tasks as required.

 

Experience

  • 1 year of experience with Auto Suite applications and processing preferred.
  • Community College 2 years
  • 1-2 year College business/accounting program preferred, but not required.

What We Offer

  • Excellent Health, Vision and Dental Benefits
  • Company Match program for RRSP contributions
  • Generous Paid Time Off (personal, vacation, sick, paid holidays)
  • Dynamic relationships between teams and leadership
  • Quarterly Volunteer Opportunities
  • Hybrid work schedule offered; ability to work a portion of your week from home 

 

Please note we have 2 openings for this position.

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GM Financial is an equal-opportunity employer, and is committed to diversity and inclusiveness in its employment practices. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the “essential job duties” of the position, with or without reasonable accommodation. If you require a specific accommodation because of a disability or medical need, please contact hrconnection@gmfinancial.com or call 1-866-411-4748.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  Your function may not be limited to this and changing duties and responsibilities should be expected to meet changing business requirements.