GM Financial is currently looking for results-oriented team players, who will be the first points of contact for our customers. Join us and become part of a growing organization with a competitive salary, bonus incentives, excellent benefits, professional development opportunities, and much more!
The Customer Account Representative of collections is responsible for making outbound and taking inbound calls to collect and resolve delinquent accounts in order to mitigate further actions. This team member is responsible for upholding desired company image by providing customers with exceptional experience. This team member has contact with customers, as well as other Company departments, repossession agents and outside agencies.
The Dealer Relationship Manager (DRM) is responsible for managing and marketing assigned dealer relationships within Manitoba, Canada territory. This team member will provide quality customer service by satisfying the business needs of the customers and GM Financial. This team member`s overall responsibility will be to develop dealer relationships, train dealer staff to generate contracts according to GM Financials established credit risk and profitability models.
Other duties include taking corrective actions through direction of RSM, in managing DAVs with Dealers and tough credit and funding situations. In addition to the Dealer relationship component the Dealer Relationship Manager is to work closely with the District Sales Managers of GMCL to coordinate field activities where possible.
This position will support Manitoba, Canada.