• Remarketing Solutions Wear & Tear Rep (French Preferred)-CDN Dealer Services

    Job Locations CA-ON-Toronto
    Requisition ID
    2018-33175
    Employee Type
    Full Time-Regular
    Category
    Remarketing
  • Overview

    Efficiently manage and maintain Wear and Tear Accounts by contacting clients to initiate collection efforts.

    Responsibilities

    JOB DUTIES:

    • Initiate payment collections of End of Lease charges.
    • Assist clients to resolve payment issues.
    • Communicating with external agents to manage disputed accounts
    • Performing general administration to correct, record or process payments or transactions Provide FinanciaLinx Corporation customers with timely and friendly assistance regarding their account
    • Ensure company policy and procedures are adhered to when representing FinanciaLinx Corporation to our customers
    • Review your quantity of customer contacts to ensure proper management of your queue
    • Seek assistance/training as necessary
    • Other duties/assignments as assigned by the Supervisor

     

    Qualifications

    Knowledge

    • Functional knowledge of standard office software
    • Strong analytical and decision-making skills
    • Candidate will be customer focused
    • Strong communication skills
    • Be a team player
    • Be able to plan and organize
    • Strong analytical and decision-making skills

    Education

    • Secondary degree required

    Experience

    • 0-2 Years Experience in an office environment preferred
    • Bilingual - French preferred

    Environment

    • Office environment subject to stressful situations

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