Remarketing Disposal Admin Bilingual French-CDN Dealer Services

CA-ON-Toronto
Requisition ID
2017-30715
Employee Type
Full Time-Regular
Category
Remarketing

Overview

The Remarketing Disposal Admin Bilingual French-CDN Dealer Services is responsible for the administration of all vehicles that are purchased during the lease contract which are not deemed as Recovery or Insurance Contracts.

Responsibilities

Job Duties

 

Process cheques & ensuring all documents/funds are received to complete sale (33%)

  • Contact Dealers & Clients (both English and French) on deficiencies including shortfalls/VDS/Odometer, etc.
  • Handle fair share of ACD (queue) calls

Dispose Leases in Asset Remarketing System, creating worksheets, Bills of Sales, Power of Attorneys (POA’s), Lien Releases, Cover letters (33%)

  • Process Sales receipts after each sale
  • Update the Lease Receivables Management Systems

Other Miscellaneous Duties (33%)

  • Audit files to ensure accuracy
  • Ordering of ownerships
  • Handle external/internal inquiries through phone/fax (English & French)
  • Lien discharges
  • Train new employees as requested
  • Buyback letters

Working Relationships

Reporting Relationship: Team Leader, Internal Operations Support

Direct Reports: None

Qualifications

Education

  • High school diploma required
  • Bachelor’s degree preferred
  • Familiarity of Provincial requirements

Experience

  • Minimum of 2 years of work related experience preferred
  • Awareness of automotive leasing industry

Knowledge/Skills

  • Strong mathematical skills required for calculating quotes & deficiencies
  • Must be Bilingual
  • Functional knowledge of Microsoft Office
  • Strong analytical/problem solving/decision making skills
  • Ability to handle sensitive information in a confidential manner
  • Ability to handle large work load
  • Must possess strong communication/interpersonal skills, be a team player & able to plan, multi-task & organize
  • Must be customer/dealer focused

 

Working Conditions

 

Physical Demands

  • Walking - Occasional
  • Writing – Occasional
  • Holding telephone – Occasional
  • Sitting – Continuously
  • Typing – Frequent
  • Clicking of the mouse - Frequent

Sensory Demands

  • Taking telephone messages – Frequent
  • Interacting with other team members – Occasional
  • Looking at computer screen - Continuously

Environment

  • None

Disagreeable Conditions/Hazards

  • None

GM Financial is an equal-opportunity employer, and is committed to diversity and inclusiveness in its employment practices. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential job duties of the position, with or without reasonable accommodation. If you require a specific  accommodation because of a disability or medical need, please contact  hrconnection@gmfinancial.com or call 1-866-411-4748.

 

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  Your function may not be limited to this and changing duties and responsibilities should be expected to meet changing business requirements.

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