The District Relationship Manager (DRM) Bilingual (English/French) is responsible for managing and marketing assigned dealer relationships. This team member will provide quality customer service by satisfying the business needs of the customers and GM Financial. This team member`s overall responsibility will be to develop dealer relationships, train dealer staff to generate contracts according to GM Financials established credit risk and profitability models.
Other duties include taking corrective actions through direction of RSM, in managing DAV’s with Dealers and tough credit and funding situations. In addition to the Dealer relationship component the District Relationship Manager is to work closely with the District Sales Managers of GMCL to coordinate field activities where possible.
This role will support dealers in New Brunswick, Prince Edward Island, and Eastern Quebec.
Territory Management through efficient and effective calls, planning, reporting and collaboration with RSM within corporate guidelines (25%)
Meet forecasts for the Regional market on retail lease and loan volume. Targeting quality business targeted through Dealer partners and identification of performance improvement opportunities and execution plans to improve region performance. (40%)
Support the development and maintenance of the GM Financial brand in Canada. (25%)
Stay abreast of potential opportunities, competitive landscape and identify areas of improvement and opportunity. (10%)
Reports to: Regional Sales Manager Canada
Direct Reports: None