The Dealer Relationship Manager (DRM) is responsible for managing and marketing assigned dealer relationships within New Brunswick, Canada territory. This team member will provide quality customer service by satisfying the business needs of the customers and GM Financial. This team member`s overall responsibility will be to develop dealer relationships, train dealer staff to generate contracts according to GM Financials established credit risk and profitability models.
Other duties include taking corrective actions through direction of RSM, in managing DAVs with Dealers and tough credit and funding situations. In addition to the Dealer relationship component the Dealer Relationship Manager is to work closely with the District Sales Managers of GMCL to coordinate field activities where possible.
Territory Management through efficient and effective calls, planning, reporting and collaboration with RSM within corporate guidelines (25%)
Meet forecasts for the Regional market on retail lease and loan volume. Targeting quality business targeted through Dealer partners and identification of performance improvement opportunities and execution plans to improve region performance. (40%)
Support the development and maintenance of the GM Financial brand in Canada. (25%)
Stay abreast of potential opportunities, competitive landscape and identify areas of improvement and opportunity. (10%)
Reports to: Regional Sales Manager Canada
Direct Reports: None
GM Financial is an equal-opportunity employer, and is committed to diversity and inclusiveness in its employment practices. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential job duties of the position, with or without reasonable accommodation. If you require a specific accommodation because of a disability or medical need, please contact email@example.com or call 1-866-411-4748.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Your function may not be limited to this and changing duties and responsibilities should be expected to meet changing business requirements.