Sr Credit Analyst - CDN Dealer Services

Requisition ID
Employee Type
Full Time-Regular
Credit / Underwriting


The Sr. Credit Analyst will be responsible for researching, analyzing credit risks, assessing credit history and approving or denying extension of credit to potential customers (Consumer & Commercial). The analyst will have daily contact with other departments within the corporation, as well as automotive dealers and other finance sources.



Job Duties


Underwriting – 30%

  • Analyze information received from credit applications and credit reporting agencies to make prudent credit decisions
  • Maintaining/exceeding established standards and targets while adhering to all credit policies, procedures and guidelines.
  • Escalate with recommendation those credit applications that exceed discretionary limits and established guidelines
  • Assessing credit worthiness of prospective customers and approving / recommending credit terms and limits appropriate to the customer’s requirements on Consumer & Commercial accounts

Business Development – 25%

  • Establish dealer relationships by building rapport through telephone contact .
  • Ability to take initiative and work in a team environment to deliver excellent customer service in meeting turnaround times by processing requests
  • Flexible, reliable, conscientious and able to follow directions.
  • Perform due diligence in support of all credit applications

Negotiation – 25%

  • Negotiate terms and conditions of loan decisions with dealers within established approval/exception guidelines.
  • Excellent listening skills.
  • Sound knowledge of assessing and reviewing financial statements to ensure credit worthiness vs. acceptable level of risk by interpreting and applying the corporation’s credit and operational risk management strategies

Service – 20%

  • Promote and provide a high standard of service to dealers and other areas within the company/adhering to service standard guidelines.
  • Support both inbound and outbound calls with a focus on providing professional customer service related to consumer/commercial applications, programs, rates and vehicle residual values to maintain positive relationships
  • Maintain good channels of communication with all business units including interaction with senior leadership team.
  • Contribute to operational improvements to streamline procedures/processes and enhance service


Reports to: Credit Manager

Direct Reports: None



  • Minimum education of a College or University business diploma or equivalent experience.


  • Minimum 2 years of direct lending experience, automotive preferred


  • Knowledge of basic lending principles
  • Knowledge and understanding of basic credit bureau reports
  • Knowledge and understanding of detailed financial statement and ratio analysis
  • Knowledge of standard office software.
  • Automotive lending and/or leasing experience would be considered a definite asset
  • Written and oral English is a must, bilingual French is preferred.
  • Excellent report writing and communication skills (written and verbal).
  • Excellent Communication and interpersonal skills.
  • Successful Candidate must be able to work in a fast paced, high pressure environment
  • The successful candidate must be detailed oriented, open to change, be able to work independently, be a team player, and organized.
  • Requires strong analytical and problem-solving skills with the ability to underwrite loans and mitigate risk.
  • Requires the ability to successfully negotiate business transactions with automotive dealers


Working Conditions


Physical Demands

  • Sitting – Continuous
  • Repetitious body motions - Continuous
  • Maintaining one position - Continuous

Sensory Demands

  • Counseling - Continuous
  • Talking to customers/clients - Continuous
  • Negotiating – Continuous
  • Listening – Continuous
  • Taking direction/instructions - Continuous
  • Talking to employees – Continuous


  • None

Disagreeable Conditions/Hazards

  • None


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